Hello, Welcome, and Thank you!
Thank you for reaching out about updating your resume. I'd love to help! Below you can read about me, my service, process, etc.
About Me
I'm Carol Lapsley, a Certified Professional Résumé Writer (CPRW) with over 30 years of experience as an executive assistant. In 2020, I founded New Heights Résumé Service, driven by my passion for assisting professionals in sharing their career narratives. Since then, I've had the honor of supporting clients from various industries, particularly those undergoing leadership transitions or looking to enhance their presence in a competitive job market. My approach is grounded in precision, strategy, and effective storytelling, ensuring a positive experience for each résumé I create.
My Mission
To craft exceptional, tailored résumés that instill confidence, reflect your accomplishments, and help you pursue your goals with clarity and pride.
Why Clients
Work With Me
-
30+ Years in Executive Support – I understand the language of leadership and how to communicate value clearly.
-
Industry-Certified – As a CPRW, I adhere to professional writing standards that elevate your résumé.
-
High Referral Rate – 95% of my clients come via word-of-mouth from successful professionals.
-
Recognized Quality – My submissions have been ranked among the best by the Professional Association of Résumé Writers.
-
ATS-Ready – Every résumé is optimized with targeted keywords to pass applicant tracking systems.
MY PROCESS
CONSULTATION & DISCOVERY
Once you’ve booked time with me and shared your materials (current resume, performance reviews, objectives, job descriptions), we’ll have a conversation to review your experience, goals, and target roles. I’ll ask thoughtful questions to draw out details that make your résumé stand out.
dig deep worksheet
To assist with this process, consider using the DIG DEEP file—a set of carefully selected strategic questions aimed at revealing achievements experiences, or strengths that might not be highlighted on your current résumé. Many clients find this resource valuable in uncovering essential points we can in your new document.
WRITING &
FIRST DRAFT
You can expect to receive the first draft within 3–5 business days.
REVISIONS & FINALIZATION
Two rounds of revisions are included. My goal is to ensure the final product aligns perfectly with your voice and aspirations.
​
​Once finalized, you’ll receive a clean, editable file ready for use and a PDF of the file—along with any guidance needed for next steps.
Optional Add-On
LinkedIn Profile Recommendations
For an additional fee, I provide a customized Word document with detailed recommendations to enhance your LinkedIn profile. This includes:
-
A compelling rewrite of your About section in a conversational, authentic tone
-
Suggestions to improve and align your Experience section
-
Keyword-rich, brand-aligned content to elevate your presence
-
Tips to optimize your visibility to recruiters using LinkedIn’s settings
-
Guidance on engagement strategies to help boost your profile in the algorithm
You’ll be able to copy and paste from the Word document directly into your LinkedIn profile—making updates easy and stress-free while ensuring your digital presence reflects your professional value.
Fee & Payment Details
Upon receipt of payment, the transformation begins!
I look forward to working with you and helping you take the next step in your career.
If you have any questions at all, don’t hesitate to reach out.
Best regards,
Carol Lapsley
Certified Professional Résumé Writer
New Heights Resume Services
(832) 492-6687